Return Policy
Our Guarantee to You
Athttps://www.ssolra.com - we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
Return Policy Overview
We will accept returns and exchanges of eligible items in new and unused/resalable condition, in our sole discretion within 30 days of receipt with a valid proof of purchase. Shipping fees will not be refunded.
Customers are responsible for return shipping costs.
Eligible purchases from a Gift Registry are eligible for return through 90 days from event date, excluding Furniture items. Exclusions listed below apply.
Certain items cannot be returned, exchanged, or canceled, including: personalized items, Custom or Made to Order Furniture, items purchased as final sale, store floor samples, live botanicals, cut yardage of fabric, and items used and/or damaged through normal wear and tear. Shipping charges are not refundable. Other restrictions may apply.
How to Start a Return
Returns can be initiated at the applicable brand's website or stores. That is, https://www.ssolra.com items can be returned through the https://www.ssolra.com website or stores, https://www.ssolra.com items can be returned through the https://www.ssolra.com website or stores and https://www.ssolra.com items can be returned through the https://www.ssolra.com website or store. Items purchased outside of the U.S. may only be returned or exchanged within the country of purchase or sent back to the address on the return label.